Refund policy

7-Day Product Guarantee

We stand behind the condition of your order. If an item arrives damaged, defective, incorrect, or missing an item, contact us within 7 calendar days of delivery through our store Contact page.

To make a claim, include your order number and clear photos or video showing the issue and the product packaging. After reviewing the claim, we may offer a replacement, replacement item, store credit, or refund, depending on the situation and product availability.

Mystery Product Returns

Because our calendars contain sealed mystery collectibles, we do not accept returns or exchanges for change of mind once the calendar or individual mystery items have been opened.

Unopened orders may be considered for cancellation or return if you contact us before fulfillment or within 7 calendar days of delivery. Approved change-of-mind returns must be unused, unopened, and in their original packaging. Customers are responsible for return shipping.

Incorrect or Missing Items

Contact us within 7 calendar days of delivery if your order contains the wrong item or is missing an item. Keep all product and shipping packaging while we review the claim.

Refunds

When a refund is approved, it will be issued to the original payment method. Allow up to 10 business days after approval for your bank or card provider to post it.

This guarantee does not limit any rights you may have under applicable consumer protection laws.